Return
by Return Label:
Use the Milla by Mail pre-addressed label attached to your
invoice. Postage is required with this label and the cost of shipping
is not refundable. Its easy, just two steps!
Step One
Fill out the Merchandise Return & Exchange Form enclosed in your package. Be
sure to fill out the form completely and enclose with the merchandise
you're returning to prevent any delay. If you wish to exchange or
order a new item, We will pay the shipping for the new item.
Step Two
Affix the Return Label to your package and take it to any U.S.
Mail location
Return On Your Own
This option is best for customers hat would like to use an alternative
shipping method from an express mail carrier. Its easy, just two steps!
Step One
Fill out the Merchandise Return & Exchange Form enclosed in your package. Be
sure to fill out the form completely and enclose with the merchandise
you're returning to prevent any delay. If you wish to exchange or
order a new item, We will pay the shipping for the new item.
Step Two
Ship back to Milla by Mail via UPS, FedEx or other service
Returns Without Merchandise Return & Exchange
Form
On a sheet of paper, please indicate your Name, Customer number, Billing
Address, and Ship to address (if different from billing address) Home
Telephone Number and reason for returning the merchandise. Please
note whether you would like to simply return the item or if you would
rather exchange it for another item. If you wish to exchange or order
a new item, please include the item description, item number, size,
color, quantity, and price of the item you wish to receive in exchange
for the returned item. We will pay the shipping for the exchanged
item.
Returns
and Exchanges should be sent to:
Milla by Mail Direct
ATTN: Returns & Exchanges
3225 Arch Street
ground floor
Philadelphia, PA 19103
Contact Customer Service
To contact our customer service department send an e-mail to customerservice@millabymail.com
or call us Monday-Friday 9:00am to 5:30pm at (877)645-6245.
